PURSUAL Warranty

PURSUAL are committed to providing high-quality binoculars that meet the needs of outdoor enthusiasts. To demonstrate our confidence in the durability and performance of our products, we offer a comprehensive 10-year warranty on all our binoculars, including the Forefront and Protobird models.

This warranty covers any defects in materials and workmanship under normal use during the warranty period. If a defect arises and a valid claim is received within the warranty period, PURSUAL will, at its discretion, either repair the binoculars at no charge or replace them with a new or refurbished product of equal or greater value.

It is important to note that this warranty does not cover damages resulting from misuse, abuse, accidents, or unauthorised repairs. Additionally, any modifications made to the binoculars that are not approved by PURSUAL will void the warranty. Customers are encouraged to handle their binoculars with care and follow the provided instructions for use and maintenance to maximise the lifespan of the product.

In the event of a warranty claim, customers should contact our customer service team with details of the issue, along with proof of purchase. Our team will guide you through the process of returning the product for inspection. If the claim is approved, we will cover the shipping costs for the return of the repaired or replaced product.

This 10-year warranty reflects our commitment to quality and customer satisfaction. We believe that our binoculars are built to last, and we stand behind our products to ensure that our customers can enjoy their outdoor experiences with confidence.